Response to Sony TRV30E USB driver problems

Sorry, I have no answer and no solution for you. But alloiw me to add my own frustrating experiences. Once each I succeeded to download via the USB-connection (drivers from MGI Photosuite) using WINDOWS 98, then WINDOWS XP and then windows 2000. A second and further tries to download failed in all window versions mentioned above. It is impossible to get co-operation from SONY. Eventually I got on a floppy from the service department of sony uk a driver and thought I was on a winner. But no!. After 15 % installation time the installation failed., this obviously confirming, that there is a driver problem. I had a SONY Trinitron TV for 20 years, before it eventually gave up. Naturally I went for SONY again and have a beutiful new 34" set with wide picture. The service provided by SONY is unbelievably bad. The dcr trv30e camcorder is an excellent piece of machinery, but to get pictures via email to my friends is a heartbreaking and timewasting failure. Is a cardreader from HAMA the solution? If anybody can help me, please email. Thank you. Willi Stockhaus

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