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What! Can't use Email

from Biggles aka Perfect world (thisisnot@supaworld.com)
I have tried to nego my debt with the Bank (Halifax) using email. I'm also complaining. But now they say I cannot use email as and I should write in. But the email records the account and so I want to use it, is there something in the banking code about this, as this is one of my preferred choices (it saves on stamps too but quickier).

Do they have to listen to my emails?

(posted 7798 days ago)

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