Hi Tracey,(posted 7840 days ago)I wouldn't bother writing to CISL if they can't be bothered to answer you it's no loss, they can take months to answer. We were dealing with Hammonds, Suddards & Edge and then Bradford & Bingley and at the moment it's all gone quiet for about 7 months. Don't waste your money on the stamp, you responded to their request so let them respond to yours.
Good luck.