Christine, can you scan the "allocation questionaire" and post it on the site, I've never heard of of and would be quite interested to see one. Have you SARNed the BS yet?, if you have and they still keep pestering you for a resolution, write back and politely state that once you have had the documentation that you have asked for and reviewed the contents then you will be in a better position to deal with their queries, until then they are to stop pestering you or you will seek legal consul and prepare a claim for harrassment and possible fraud. I suspect that an allocation questionaire is just another name for a I&E Form (Income and Expenditure) Keep fighting.(posted 7866 days ago)John