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Response to Halifax - no obligation to reply to SARN request?

from Geoff Winters (Geoff-winters@supadooper.com)
The are allowed to "satisfy" themselves that the identity has been proved (you will no in your own mind if this is true or not).

Write to them again, stating that the original letter is the SARN notice and 40 days are ticking. If they carry on wasting your time then you will go to the Information Commissioner.

Again make sure they deffinately know you are who you say you are! The notice period starts from the first letter. Resend the fee (as otherwise they will throw it back to delay matters), and then sit and wait.

Has your case yet been settled? If not then don't let them bully you into paying extra for the "information gathering" period.

(posted 7842 days ago)

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