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Response to Anyone else SARN'd Experian?

from Darius De La Ronde (DARIUSici@aol.com)
Thank-you for your reply Harry. I think I managed to exclude the limitation under S9(2). In theory, at least! My initial request to Experian read (relevant extract): "Under the Subject access rights granted to me by S7 of the DPA I would be grateful if you would forward to me details of all information you keep on me that falls within the terms of the Act (to include manual and backup/archive records now that the Act is in its second transitional period). Kindly note that this request is for ALL information held concerning me in ALL areas of your business; and NOT subject to any limitation under S9 of the DPA (which would otherwise serve to restrict the request to personal data relevant to my financial standing)." That apparently hit the spot, as the reply I received (from a Consumer compliance Officer at the Directors' Office) read: "I note that you have requested a copy of all the information which Experian may hold in your name. I can inform you that should you wish to obtain a copy of your data subject access request, you should make your application in writing and enclose the fee of £10. We have 40 days upon receipt of your application to provide you with such a request." (for the record my request HAD been in writing; but rather than enclose the £10 max fee I had followed the "unable to establish your charges but will forward the amount if you notify me" approach).

Any how, upon my compliance ie re-presenting the request to Experian, again in writing, this time enclosing the £10 fee, I received the three sets of documents (as listed in my initial post in this thread) accompanied by a letter from the (same) consumer compliance officer which said simply: "Further to our recent correspondence, please find your Data Subject Access Request duly enclosed".

So there you have it! Experian certainly appear to have accepted that S9(2)of the DPA did not apply ie that this was a £10 application and not a £2. For anyone still with this, my problem is that I expected a lot more than the three items I received (listed at my initial post in this thread). After reading your post Harry, I examined my second letter to Experian (the one accompanying the £10 fee) but can see no obvious oversights on my part that might have allowed Experian off the hook (essentially the second letter was identical to my first, save that it referred to the £10 enclosure and the earlier correspondence). But I remain suspicious that Experian have not enclosed the FULL data they hold on me: has anyone please got any ideas what else they might have sent?

(posted 7856 days ago)

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