First of all you are wrong to consider this advice as being free. I will send you details of my bank account and I expect the outstanding payments without any further delay.(posted 7884 days ago)I'd suggest that you call the IC up on 01625-545700 and discuss the SARN data that you have received. There is a degree of responsability on you to identify yourself in your SARN request, so that the correct data can be supplied. You could wait for the 40 days to expire and make an assessment request to the IC, but I suspect the lender will then state that you did not identify yourself, had you done so they would have complied with your request.
I know its a bit daft, but I think the IC will simply advise that you write to your lender and complain.
And, unfortunatly, the 40 day time limit will begin again.
Don't forget to remit my fee.
Good Luck.