Response to Is the Ombudsman the next step?

Jessie,

Make an appointment to see your MP at his surgery. Go well prepared with all the details of your case, stress that your lender is trying to force a settlement on you which they will not properly substantiate. Tell him about the Early Day Motion 62 (below) raised by Mike Hancock MP for Portsmouth South 2 years ago and ask him what's happening regarding this issue, and what help he can give you. What he will do varies from each individual MP. I would recommend everyone to ask there MP this question regarding the EDM. In my opinion an MP who only tells you to take your case to the Financial Ombudsman is not doing as much as he should do. But do try,what have you got to lose. If we all sit about as meek as lambs nothing will ever happen,that's for certain.

EDM 62 DEBT RECOVERY 07.12.00 Hancock/Mike That this House denounces the unacceptable tactics used by lenders, specifically Abbey National Bank, to try to force settlements on debts which they will not properly substantiate; notes that such tactics breach the Mortgage Code while lenders are not being held to account; condemns mortgage shortfall debt recovery by lenders like Abbey National Bank many years after repossession; and therefore calls upon the Government to take the necessary steps to ensure borrowers are given the protection they deserve from lenders intent on maximising their profits at any expense.

Good Luck, Mark.

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