sarn - what info do i have to give lender?

Sent sarn last week to n bank. Have recieved letter from them with a "request" for my ex husbands written permission as without it they can not provide any information on what was a joint current account and a joint mortgage. This is "because the bank has a duty of confidentiality to each of us" They have also sent a form not for income & exp as i was expecting but a search identifaction form - consisting of 5 parts details of my address, phone no. signature and relationship with bank! A part for connected persons identification and signature - my account details whether open or closed and credit card information . I will be following advice found on other parts of this site as far as signing things and giving no information goes but I can not get in touch with ex and need to know if I am entitled to access to info without his co operation? The accounts were only ever that one or the other could sign - no double signatures were ever needed. Would greatly appreciate any one who has knowledge of this to help. dg

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