I would be very interested to hear how the HALIFAX actually described their actions in writing in your case. Was it "An error" or "A mistake" or similar. I'm getting a feeling of Deja Vu here. The HALIFAX described their actions in my case very similarly. After taking advice their actions were actually deemed as being "grossly negligent" and I was advised to counterclaim. In my own opinion if you were to make any settlement it would merely get them off the hook. In my experience based on my case I would advise that you also get a good solicitor to look over to look into the negligence aspect of this, especially as they have admitted liability for their "mistake" in writing.(posted 7936 days ago)Good Luck