Response to Nationwide/eversheds "home Visut"

The idea of a letter simply saying you don't accept their claim and require a full breakdown of how they arrived at their figures is much better than your previous letter. It would still be a good idea to get advice from CAB and/or a solicitor. To avoid the tendency of these people to just go away for a few months/years, only to re-emerge later, send all letters Special Delivery, so you can check online that they've received and signed for them. Then if they don't answer a letter within say 10 days, write again demanding an answer. Good luck, and don't worry - it will all come to an end!

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