I don't think there is a need to specfically refer to my mobile phone complaint to the IC.(posted 8147 days ago)The principle under the DPA is the same and applies to mobile phone accounts, insurance policies, bank accounts, in fact any aspect of a financial arrangement that the customer is paying for/is responsable for, you are entitled to all such data concerning your account when you serve a SARN on that company.
If they have not provided you with all data in response to a SARN; Issue a formal assessment request to the IC by sending them a letter. If the IC confirm that you have not been supplied with all data then your rights under the DPA have been violated. If you have suffered stress, and maybe losses as well, as a result of this DPA violation then you are fully entitled to compensation.
The mobile phone company was One-2-One. I betya the IC wont discuss my case with you anyway; Violation of my rights under the DPA to discuss my complaint with anyone else.
Good Luck.