As a mortgage shortfall victim I have been a frequent visitor to this site (home-repo) and have read everything available here to help me deal with the problem. At the same time I have come accross 'debthelp' and have read their Q&A board entensively. In the main they deal with other types of debt i.e. credit card, overdrafts etc. From time to time questions have been asked by mortgage shortfall victims and I must say their advice seems pretty dubious. They have in the past advised filling in of I&E forms and making token payments to keep lender quiet. Not exactly sound advice from 'professionals' - have never read any advice about questioning the debt or demanding proof.(posted 8161 days ago)Obviously, I am pleased for you that you have resolved your problem so speedily. Your posting doesn't make it clear who got the £1000 - was it the lender or 'debthelp'?
Also for all our benefit here would you be prepared to say who the lender was and what debt collection agency they were using. It would help to know who were prepared to back down so quickly.