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Response to Nationwide Eversheds Sarn Request Plus

from alyson (faydupp@hotmail.com)
We also experienced problems with SARN to Eversheds - they ignored our request. We then e-mailed the Information Commissioner who responded with a request that we send by post copies of the letters we sent eversheds so they could carry out an assessment. This was dealt with quite quickly - may be due to the fact we used e-mail. I suggest you do the same. Once they had carried out the assessment and had been in touch with eversheds we got the SARN response with an apology and half baked excuse. But in the end we got it. Remember that in addition to computer records you are entitled to get paper records now as well.

Did you get all the documentation ( as outlined on this site) you requested? If not, write back with a repeated request.

There is no need to fill their personal finanace declaration form - this is used to determine you ability to pay. You have not accepted the debt and they have not provided full documentation to enable you to establish your liability. Just keep asking them to provide the info requested. (use recorded delivery)

I've based my advice on my own experiences with Eversheds - months have gone by now and we are still asking them to comply with our requests for info.

Hope this helps in some way.

(posted 8144 days ago)

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