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Response to Nationwide/eversheds help

from alyson (faydupp@hotmail.com)
I think you should keep the SARN separate from your other letter amd address it to their Data Compliance Officer. Should they decide to ignore your request you will need to produce a copy of it for the Information Commissioner, if somewhere down the line you ask for an assessment.

As regards your other letter requesting information. I would follow the guidelines on here and be more specific about what you want. You can always state that you reserve the right to request further info.

It is also a good idea to keep copies of everything you send and use recorded delivery. You can print off copy of the confirmation of delivery from the Royal Mail website to keep with your copy letter. Eversheds have a nasty habit of not receiving letters you send.

I wouldn't worry about not meeting their 7 day deadline. They will probably phone you if they haven't heard from you. Just tell them letter on way and dont elaborate further. Hope this is of help but remember I speak only from personal experience and have no expertise.

Once you have sent your letters you fill feel a lot better and the ball is back in their court!

(posted 8152 days ago)

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