After 16 months of being harassed by DLA (on behalf of Abbey), with the final straw coming after they telephoned my employer trying to "track me down", I wrote to Abbey to complain about DLA's underhand tactics. After fully explaining everything I was complaining about, Abbey have told me that they will deal with me from now on. Has anyone had any dealings direct with the lender? Abbey have sent copies of 2 valuations previously witheld by DLA and it has become clear that the property was sold for £8000 less than the valuations. I had not lived at the property for 2 years so cant comment on what sort of state it was in but is £8000 less an acceptable amount to accept or would you say that the property was undersold? I still have not been allowed to see a copy of the MIG which was mis-sold to me and the only response I get is that this is to cover the lenders (which I now know to be true).(posted 8200 days ago)Does anyone have any ideas of what my next steps should be?