Abbey National / DLA

Just received today from DLA after asking continually for documents to substantiate their claim received a letter with a lot of illegible copied documents. DLA letter states "We are disappointed to note you have failed to enter into the spirit of cival justice reforms in co-operation to resolve this matter amicably. You have continually used procedural taticts (persistent questioning which is not proportionate or expedient in resolving the claim) to frustrate our client's attempt to resolve this matter in a reasonable manner, despite our co-operation" !!!!!! lol States at the bottom of the letter going to start High Court Proceedings. Sound advice would be really helpful at this time.

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