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1st letter from Halifax demanding shortfall, need help!!!!!

from Juliette Turner (Juliette.Turner@btinternet.com)
We were repossessed 3 yrs ago and heard nothing from The Halifax until 2 days ago when we got a letter requesting an outstanding amount of £33,448.00. My partner was angry and phoned the woman, who's name was on the letter and told her that they had put us through hell and almost broke up our family, he also told her that he wasn't going to pay a penny. We recieved another letter this morning saying that they will not pursue us at this time, but that they will be keeping us on record and will pursue in the future and maybe without the terms of this request, i.e reasonable amount. They also say that they may request the FULL AMOUNT ( IN BOLD BLOCK CAPITALS!) and that it would be in our best interest to settle as soon as possible. I realise that they are trying scare tactics but I would appreciate it if you could tell me what the 1st step is for me?

From what I have read am I right to think that I have to write to them asking for all documentation to prove their claim and do I word it like that or ask for specific documents, if so which ones?

Thank you Juliette Turner

(posted 8364 days ago)

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