Response to Banking & Mortgage Code Reviews

I think my main criticisms of the Mortgage Code are that (a) is it only voluntary; and (b) it covers new and existing mortgage business, not 'old' business eg lenders chasing for ancient and alleged mortgage shortfall 'debts'. The sections which might be thought to apply, eg 1.1, 'we promise we will act fairly and reasonably in all our dealings with you' seem to fly out of the window as far as ex borrowers are concerned. And what about the section about keeping ex borrowers' personal data confidential? The lenders don't seem to have any trouble passing personal details on to debt collecting firms (including people's work telephone numbers) and lawyers, do they, when it suits them. You only have to read some of the case studies on this web site to see that the Mortgage Code is not being adhered to in large numbers of 'shortfall cases'.

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