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Response to B&B strange phone call

from Vic Harper (victorcharper@aol.com)
Regrettably the above posting is inaccurate, albeit I accept it was given in very good faith.

Only recently the via the Association of Investigative Journalists, of which I am a member, uptodate guidelines indicated otherwise.

Accordingly, I would suggest that it is extremely beneficial to record any telephone conversations with your lender, their solicitors, debt collection agencies, or whatever. If, and when, the time is right and you need to refer to the contents of that taped telephone conversation in say an affidavit format, then it could well dig you out of a legal hole, not least if say your lender is committing perjury, or using underhanded tactics and/or fraudulent evidence against you. Having your indisputable evidence to show this, to the Courts will stand you in good stead, if only in bringing the lender to the table with an offer to settle your case, so that they are not shamed in the Courts with all the attendant publicity.

You are perfectly at liberty to record conversations on your personal phoneline, however, it is quite wrong to break into someone's office or home in order to 'tap' their phone to record conversations.

Finally, the act of recording is not so much the area of debate, it is what you do with the evidence that matters. Although some firms print a general disclaimer that they 'may be' recording the call, cannot be taken as satisfactory, as equally they 'may not' be recording your call, and therefore there cannot be, it is suggested, an implied consent to be recorded as they would have you believe. Because they will only produce the tape 'if' it suits them.

Most reporters will err on the side of caution and record, in case any elements of a conversation are later disputed, and as has been eloquently demonstrated all too frequently on this invaluable website, lenders and their agents will all too often stoop to all kinds of tactics in their quest for 'a result', therefore protect yourself and your family.

Why do you think some lenders or their solicitors ask you to call them 'within 7 days of this letter' - why can't they put what they want to say in writing there and then ??

Better to have it and not need it, than to need it and not have it !

Happy taping ! Vic

(posted 8457 days ago)

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