Dear Vic,(posted 8533 days ago)Well done with helping those people faced with dealing with 'errant' lenders. I only wish that I'd known about you and the other people on this site about 4 years ago!
I was absolutely disgusted to hear of the Senior Manager's behaviour but, sadly, I was not surprised. In my run-ins with the Bradford and Bingley I feel as though I've been treated with complete contempt. They don't seem to care a jot about their fellow human beings - just the amount of money they can extract from them. They just don't care how their actions can affect you, either financially or personally, or the toll it can take on your health and wellbeing.
I hope that you will be able to add the tape to this site, and that it will bring the 'Senior Manager' the condemnation he deserves.