[ Post New Message | Post Reply to this One | Send Private Email to Tony Hayter | Help ]

Response to The HALIFAX - An Update

from Tony Hayter (Tony@Hayter.com)
It seems that the Halifax was the Learning Organisation Award Winner for 1999 (Awarded by Management Today).

Details Here:

http://www.bestfactories.haynet.com/awards/winner/halifax.html

Interestingly the Halifax stated that; "Dissatisfied customers are now surveyed on how well their complaint was handled and the results are used to improve customer processes."

Should I be expecting a survey form to drop through my letterbox any day now?

I can't seem to find the Halifax mentioned in the "Britain's Most Admired Company - Top 100" listing for 1999 on the same site:

http://www.bestfactories.haynet.com/awards/top100.html

(posted 8556 days ago)

[ Previous | Next ]