Money Unlimited - 25/10/200 - "Halifax admits letter gaffe"(posted 8574 days ago)The Halifax has written to more than 200,000 current account customers informing them they risk being penalised with a halt on interest payments, higher charges, and a longer wait for cheques to be cleared.
The bank, which admits its letter was misguided, has just embarked on a highly publicised campaign to shake up the staid current account market.
A Halifax spokesman last night admitted that the bank had made a mistake in the letters to "limited facilities" customers and pledged to write to them again.
"We're sorry. We've made a mistake and we're going to put it right," the spokesman said.
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Wouldn't it be nice if they said that all the time!
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www.moneyunlimited.co.uk/news/story/0,6449,387659,00.html