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subject access rights-Cheltenham & Gloucester

from Steve Mason (paulmason@greenfinch49.fsnet.co.uk)
I first posted a question on 21/9 - "do I keep paying". After receiving some excellent advice,I have stopped paying the monthly amount and also asked for a complete breakdown of the shortfall figures (yet to receive a reply) as well as issuing a DPA subject access rights notice.( have a reply) Before doing that I actually offerd a #2000 once and for all final settlement ( had an opportunity to borrow the money). They declined the offer as insufficient but said they would accept around #4200(which needless to say I have not got).I then asked for the DPA SAR and shortfall figures. With regard to the SAR, I have received a reply which after telling me they could not trace anything on the addresses I had supplied ( they repossessed the bloody house in 1991 for christ sake), then asked me to fill in a "DPA request for access rights" form. This form, as well as asking for any roll numbers etc. then asks me to to enter details of the Register entry I require info on ( on the back of the form their is a list of all the registration numbers and their purpose). THE FORM ALSO TELLS ME THAT " ONLY ONE REGISTER ENTRY CAN BE ACCESSED PER APPLICATION" - #10 FEE REQUIRED. Are we now talking of the same problem experienced by Tony Hayter with the Halifax? Am I right to assume that they are obliged to supply all information on all registers or am I expected to pay #10 per register entry ( there are 12 listed on the form). Any feed back would be greatly appreciated. Keep up the good work.
(posted 8594 days ago)

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