I'd like to agree with what Lee says. Also solicitors prepare possession papers some time in advance - check the date at the end of the particulars of claim. So it won't take account of any payments made after that date.(posted 9137 days ago)It has been my experience (having worked on a county court advice desk) that most large lenders do not bother to provide much detail in the "what do you know about the borrowers" box even if you've been in daily contact with them! This makes a mockery of the court rules introduced in 1993 to ensure that the court could make an informed decision.
What you need to do is draw the court's attention to your correspondance with the lender and also make a reasonable offer to clear the arrears. The district judge will be pleased if you provide a budget showing your income and expenditure and what you are offering to pay on a monthly basis. The court can consider any period for repayment upto the end of the mortgage.